The New Patient Process
At Wine Holistic Health, we aim for you to experience personalized medicine that addresses the root cause of your health concerns and moves you toward optimal living.
There are three steps in your New Patient Process to start that process.
The Initial Visit
Step 1 - The Initial Visit is your first appointment with Dr. Wine. This is a private HIPPA-compliant Zoom meeting with Dr. Wine, where you will cover your medical history, health goals, complications reaching those goals, and preliminary thoughts on areas that need to be addressed. This is a 60-minute remote appointment over video.
Get Your Labs Done
Step 2 - Have your labs done. Your discussions during the Initial Visit will determine which labs Dr. Wine will require of you. These labs will be conducted at your home or through a third party. Labs are scheduled after your Initial Visit. Some labs require fasting, which the physician will discuss during your Initial Visit. Lab results can take 1 to 8 weeks to be returned to Dr. Wine.
Treatment Plan Appointment
Step 3 - When the labs arrive, Dr. Wine will review them, make them available online, review those results with you, and lay out your custom Treatment Plan. This may include medications, supplements, dietary or lifestyle changes. This is another telemedicine appointment lasting up to 60-minutes.
Frequently Asked Questions
Why is this Becoming a New Patient process so different from my regular doctor?
Functional Medicine, by nature, takes more time and necessitates more data than traditional conventional medicine because we attempt to treat the cause of the symptoms you're experiencing, not just the symptoms themselves. Here's a short video explaining Functional Medicine.
Are all three steps required to become a patient of Dr. Wine?
This is such an important question. And you need to understand what we require of you in time and cost before signing up for your Initial Visit. Even more so, because your deposit is non-refundable!!
All three steps are required. This is our process to uncover and treat the root cause of your health concerns. There's no modifying it. Once you start, you must stay the course to get the results you are looking to achieve. There are no shortcuts. Although we've had people who decided not to do labs or not to come back for their Treatment Plan Appointment, those people went away unsatisfied and frustrated. Therefore, all three steps must be completed to get to the root cause of your health concerns. Again, we are not a traditional medical office, and our process is unique and different. Please take inventory of yourself and if you are willing to think and act differently to address the root cause of your health.
What are the costs associated with the New Patient Process?
It will take you 6-8 weeks to finish all the steps of the New Patient Process. You can expect to pay out-of-pocket between $1,300 to $2,000 during this time. Let's break these costs down:
The Initial Visit is $650.00 - This is broken down into a $350 non-refundable deposit that secures your appointment and begins gathering your medical data. This deposit is applied toward your Initial Visit, of which the balance of $300 would be due on the day of your visit. Again, we do not refund deposits because they take away from other patients - and we cannot afford to cheapen our service.
Labs vary depending on your insurance. If you have medical insurance, we can utilize that insurance toward the costs of the labs. It helps, but you still need to plan on paying out-of-pocket for your labs. We generally advise patients to expect between $25 and $800 for out-of-pocket costs based on previous patient experience.
Treatment Plan Appointment is $552.00 for a 60-minute or $414.00 for a 45-minute appointment.
Is there any help you can offer to lower my costs?
Although you pay upfront for our services at Wine Holistic Health, we can provide you with a "SuperBill" that you can turn into your insurance for possible reimbursement. The qualification and amount of reimbursement are entirely dependent upon your insurance policy and their coverage of out-of-network providers.
There is financing available to you through both CareCredit and Advance Care. These are third-party credit services designed for medical centers. Through them, you can stretch out your payments 6, 14, 24, 36, and 48 months making your costs here at the clinic very manageable through low monthly installments. Click here for more information.
I know that other holistic and functional doctors have a long waiting list. How long before I can see Dr. Wine for the Initial Visit?
We understand it's challenging to schedule with a holistic physician. That's why Dr. Wine's schedule has four slots each week to see new patients. Therefore, you can expect to see Dr. Wine for your Initial Visit within 1 to 3 weeks.
I understand the costs; how do I begin my New Patient Process?
To become a Wine Holistic Health Center patient, you must call 810-355-4201 to schedule your Initial Visit. This will be a 45 to 60-minute private HIPPA-compliant Zoom call with Dr. Wine at the cost of $650.00. We will collect a non-refundable $350 deposit at the time of scheduling, with a balance of $300 due at the visit. Again, the deposit is non-refundable under any circumstance.
What happens after I schedule the Initial Visit?
After we've scheduled your Initial Visit and processed your deposit, you'll receive an email invitation to the patient portal (Power2Patient). This cloud-based online system serves as the center of your communication with the clinic. After you've set up your patient profile, you will need to answer extensive questions about your health history. Your answers will be the basis for your discussions with Dr. Wine during the Initial Visit, allowing her a good understanding of various aspects of your physical and emotional health. The process of filling out the patient portal takes between 30-45 minutes. You will need the patient portal completed 48 hours before your Initial Visit. If the portal is not completed 48 hours before your visit, your Initial Visit must be rescheduled.
How do I fill out the patient portal?
When you sign up to become a patient, you will receive an email from “Wine Holistic Health Center <customersupport@power2patient.com>”. Follow these steps:
Click on the link in the email “To Get Started, Click Here,” which will take you to the Power2Patient login.
You’ll be prompted for your date of birth.
Continue registering by entering your user name and email.
You will then be prompted to reset your password and set up your security questions.
After your account is set up, you can log in. Use the username provided when you scheduled your Initial Visit over the phone.
Once in the portal, please view the welcome video touring the New Patient Portal.
Please take the time to fill out the Questionnaire. A green-colored progress bar on top indicates what needs to be completed. This process will take you between 30-45 minutes. This section must be 100% completed before your Initial Visit with Dr. Wine, or you must be rescheduled.
There are also two Forms to Sign that must be completed before your Initial Visit. These are the New Patient Policy and Financial Policy documents. Both documents must be completed before your Initial Visit with Dr. Wine, or you must be rescheduled.
If you have any questions about the portal or cannot log in, don't hesitate to contact the clinic at 810-355-4201.
Will Dr. Wine review previous medical records during my Initial Visit?
If you wish, you may fax or mail medical records from the past two years at least five business days before your Initial Visit. This allows Dr. Wine to review your history before your Initial Visit appointment. If you are being seen for possible female hormone therapy, please send us a copy of your most recent pap/pelvic results and mammogram. You are responsible for contacting the office to confirm we have received any sent records before your appointment. If records are received less than three business days before your Initial Visit, we cannot guarantee Dr. Wine will have time to review those records. Instead, those records will be examined in detail during your Initial Visit, which will be limited to only 60 minutes, regardless of the time spent reviewing your documents. Therefore, take the responsibility to send us those records in advance.
I'm looking for a Primary Care Provider (PCP). Can Dr. Wine function as my holistic PCP?
No. We do not offer this service to patients. You must establish or continue your care with a PCP outside Wine Holistic Health.
Should I call the office for my Initial Visit, or will you contact me?
Dr. Wine will contact you at the number provided while scheduling your virtual office visit. If you want to have her contact you at a different number, please get in touch with the office 48 hours in advance of the Initial Visit.